BioTrack Alerts Users to Hold Off on Latest Windows Update

January 28th, 2025 - BioTrack has issued a warning to customers about a compatibility issue with the latest Windows 11 update (version 24H2). The update is disrupting the functionality of POS X receipt printers, which are essential for smooth operations in many cannabis businesses.

The company advises users to hold off on installing the 24H2 update until the issue is resolved. For those who have already updated and are encountering problems, BioTrack urges customers to contact their support team for assistance in restoring printer functionality.

BioTrack apologizes for the inconvenience and assures users they are working to address the problem promptly. Businesses relying on BioTrack should remain vigilant about system updates to avoid disruptions.

For more information, contact BioTrack's support team directly.